Rooli Casino KYC & AML Policy
KYC & AML Policy
Rooli Casino is licensed by Curacao eGaming (Licence #152125) and must comply with strict know-your-customer (KYC) and anti-money-laundering (AML) regulations. Verification isn't just about ticking a box — it protects you, us, and the entire gaming community from fraud, identity theft, and financial crime. When you play with a verified account, you're playing safely.
Why Verification Matters
Regulatory authorities require all licensed casinos to verify player identity before processing withdrawals. This prevents money laundering, confirms you're 18+, and stops stolen accounts from being used. Think of it as your shield — we can't pay out winnings without proof you are who you say you are.
When You'll Need to Verify
- Before your first withdrawal request
- If cumulative deposits trigger our monitoring threshold
- During random compliance checks
- If suspicious activity is detected on your account
Required Documents
Photo ID: Provide a clear scan or photo of your passport, driving licence, or national ID card. All text and your face must be legible.
Proof of Address: Submit a utility bill, bank statement, or tax document dated within the last three months. Your name and current address must be clearly visible.
Payment Proof: If you've deposited via card or e-wallet, screenshot the payment confirmation. For cards, the first 6 and last 4 digits must show — CVV and expiry date must be hidden for security.
How to Submit
Log in to your Rooli Casino account, go to Profile → Verification, and upload documents directly. Alternatively, email your documents to our support team — they're available 24/7. Make sure all images are in JPG or PDF format and under 5MB.
Processing Time
Most verifications complete within 24–48 hours. During peak periods, allow up to 72 hours. You'll receive an email confirming approval or requesting additional information.
Our AML Monitoring
We monitor all transactions for patterns that suggest money laundering or fraud. For deposits over A$10,000, we'll ask for proof of funds — bank statements or employment letters showing the money's legitimate source. We also screen all players against PEP (Politically Exposed Person) databases to ensure compliance with international sanctions.
⚠️ Important: Providing false information during verification is a serious breach. Rooli Casino reserves the right to suspend or permanently close your account and forfeit funds if fraud is detected. Always upload genuine, unaltered documents.
Have questions about verification? Check the T&Cs for full details, or reach out to support anytime.
Required Documents
| Document Type | Accepted Forms | Requirements | Max Age |
|---|---|---|---|
| Photo ID | Passport, Driver's License, National ID Card | Full name, date of birth, and photo must be clearly visible. Document must be valid and unaltered. | No age limit |
| Proof of Address | Utility Bill, Bank Statement, Council Tax Letter, Rental Agreement | Must show your full name and current address. Issued by an official body or financial institution. | 3 months |
| Payment Proof | Bank Statement, Card Statement, E-wallet Screenshot | Must match your registered name and deposit method. Transaction history required for verification. | 6 months |
| Source of Funds | Employment Contract, Salary Slip, Tax Return, Business Registration | Demonstrates legitimate income origin. Required if deposit exceeds A$5,000 or flagged by AML screening. | 12 months |